Some reports claim that San Jose is the second-most expensive place to rent in the country, and for that cost, tenants expect their landlords to get with the times. They want properties with at least the most basic of modern amenities, and that means that you need to have, at the very least, a tenant portal.
But why bother with a tenant portal? Does it really make that big of a difference to your renters? Let's talk about it. Read on to learn more.
1. Easy and Secure Rent Payments
How do you currently collect rent? There are many ways that property owners can go about rent collection, but online portals make the process quick, seamless, and secure.
Paper checks are going to be obsolete soon, and unless you live near your tenants, using cash is risky and inconvenient. Even if you're nearby, you then have to deal with deposits.
Payments via a tenant portal make life easier for tenants and landlords alike. Tenants can even set up reminders and automatic payments so they never miss a payment deadline again.
2. Easy Document Storage
When your tenant decides to move into your property, they're going to sign a lease. They're then going to want to hold onto this lease so they can reference it in the future.
The renter portal can hold onto a digital copy of the lease so there's no paperwork to lose. You can also use it for future lease signing so the tenant doesn't have to renew a lease in person when they're ready to sign on for another term.
3. Effortless Communication
How do your tenants get in touch with you when they want or need something? How do they submit maintenance requests? If you don't use a renter portal for this, you aren't using the most convenient option.
With a tenant portal, you can have all tenant messages in one place. This allows you to easily hold conversations and schedule meetings or maintenance. You'll also have a paper trail of all of your communication which is great for your records.
4. Access to Information Anytime, Anywhere
The best thing about an online tenant portal is that it's always available. As long as you and your tenants have access to some type of internet-capable device, you're all set.
Tenants can access the portal at any time, allowing them to make payments, submit requests, and access information at their convenience. On that same note, landlords and property managers can manage their properties and address tenant needs from any location with internet access.
You Need a Tenant Portal
You owe it to yourself and your tenants to set up a tenant portal. It will simplify everything from rent collection to maintenance requests. Why wouldn't you want to make life for you and your tenants easier?
Do you need help with your San Jose property? At Provident Property Management, we offer a wide range of customizable services to help each and every one of our clients thrive.
Get your free rental analysis and reach out for a consultation today.
